Monaviro ships to customers in the United States and Europe. The information below covers what you can expect regarding order processing, estimated delivery time, and how to reach us if your order needs attention.
Where We Ship
Our current shipping markets are the United States and Europe. If your delivery address falls within these regions, you should be able to place an order through our storefront. For questions about a specific location not covered here, please contact us before ordering.
Order Processing Time
After you place an order, it takes approximately 1–3 business days for us to prepare and dispatch your package. This processing window covers order confirmation, packing, and handoff to the delivery service.
Estimated Delivery Time
Once your order has been dispatched, the estimated transit time is 7–12 business days to addresses within the United States and Europe.
Your total wait time from placing an order to receiving your package is typically the processing time plus the transit time — approximately 8 to 15 business days combined. These figures are estimates and may vary depending on the delivery service, destination, and circumstances beyond our control.
Before You Order
Please double-check the following details at checkout to avoid delivery issues:
- Recipient full name
- Complete street address, including apartment or unit number if applicable
- Correct postal or ZIP code
- Working phone number or email for delivery updates
Once an order has been dispatched, we may not be able to change the delivery address. If you notice an error before your order ships, contact us as soon as possible.
If Your Package Has Not Arrived
If your order has exceeded the estimated delivery window, please reach out to us with the following details so we can investigate:
- Your order number
- The delivery address you provided
- A brief description of the issue (e.g., not received, delayed, damaged on arrival)
We will review your case and follow up with next steps.
Contact Us
For any shipping questions or order-related concerns, please email us at pauline@monaviro.shop. We typically respond within 1–2 business days.
Monaviro
MONTAGUE PIERRE CONSULTANCY LTD
20 Wenlock Road, London, England, N1 7GU
United Kingdom